Privacy Policy

Last Updated: October 26, 2025
Website: https://silverliningcloudservices.com

Who We Are

Silver Lining Cloud Services (“we,” “our,” or “us”) provides cloud, automation, and AI integration services designed to improve business productivity and customer experience.

Our website address is: https://silverliningcloudservices.com

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) from your email address may be sent to the Gravatar service to check if you use it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After approval, your profile image is visible with your comment.

Media

If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors may download and extract such data from posted images.

Cookies

If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience — so you don’t have to re-enter them later. These cookies last one year.

We use cookies to manage sessions, remember preferences, analyze traffic, and improve site performance.

You may control cookies through your browser settings. Disabling cookies may affect website functionality.

Embedded Content

Articles on this site may include embedded content (e.g., videos, images, or social media posts). Embedded content from other websites behaves as if the visitor visited that site directly and may collect data, use cookies, or track your interaction in line with that site’s policies.

AI and Automation Tools

Silver Lining Cloud Services integrates AI-powered systems and automation platforms to enhance customer interactions, optimize website performance, and deliver smarter services.

These may include:

AI chatbots and virtual assistants that respond to visitor inquiries.
Automated analytics tools that review website traffic, user engagement, and support interactions.
AI-driven personalization systems that tailor content and recommendations.
Data enrichment or validation tools used to improve accuracy of contact forms or lead submissions.

How AI Processes Data

AI tools may process user-submitted data (such as names, emails, and messages) to:

Understand customer intent and provide relevant replies.
Schedule appointments or send follow-up messages.
Improve the accuracy of future responses through anonymized learning.

We do not sell or publicly share personal data processed by AI systems.
AI systems are used responsibly and in compliance with applicable data protection laws (including GDPR and CCPA where applicable).

Who We Share Your Data With

We may share limited data with trusted service providers to operate our site and automation systems. These may include:

Hosting and infrastructure providers.
Email and communication services.
AI or automation platforms (e.g., n8n, GoHighLevel, OpenAI, Twilio) that process messages or requests.

All third-party providers are bound by confidentiality and data protection agreements.

How Long We Retain Your Data

If you leave a comment, the comment and metadata are stored indefinitely.
Registered users’ information is stored as long as their account remains active.
Data collected via AI chat or contact forms may be retained for customer service and operational purposes, but not longer than necessary.

Your Rights

You have the right to:

Request a copy of the data we hold about you.
Request correction or deletion of your personal data.
Withdraw consent for AI or automated data processing.
Opt out of non-essential marketing or analytics tracking.

To exercise these rights, contact us at privacy@silverliningcloudservices.com.

Where Your Data Is Sent

Visitor comments and form submissions may be checked through automated systems such as spam detection, security, or AI moderation tools.

Security

We use encryption, firewall protection, and access controls to secure personal data. While we take reasonable precautions, no method of transmission is 100% secure.

Changes to This Policy

We may update this policy to reflect changes in technology or regulation. Updates will be posted on this page with a revised “Last Updated” date.